Travelers' AI claim assistant hits 90% completion—but what are we actually measuring?
OpenAI touts a 90% completion rate for Travelers' autonomous voice assistant. The real story is what that number obscures about enterprise AI deployment.
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OpenAI touts a 90% completion rate for Travelers' autonomous voice assistant. The real story is what that number obscures about enterprise AI deployment.
OpenAI's first Brazilian media deal brings Folha de S.Paulo and UOL into ChatGPT for 900M users. The real story: content licensing at scale, API access as sweetener, and 50M Brazilians already using ChatGPT.
OpenAI just got named a Gartner Leader for enterprise coding agents. Before we celebrate, let's dig into what Codex's 4M weekly users and Cisco's 'several quarters to weeks' claim actually mean.
OpenAI just published five concrete Codex prompts for business operations teams. They're surprisingly good—and reveal how LLMs are quietly eating internal knowledge work.
OpenAI just announced it's giving every Maltese citizen ChatGPT Plus for a year. It sounds bold, but the details reveal a far narrower program—and some thorny questions about what 'AI for all' really means.
OpenAI wants to manage your money. Their new ChatGPT finance feature raises hard questions about AI capabilities, privacy theater, and whether we're solving problems that actually exist.
OpenAI's latest customer spotlight shows how Parloa is using GPT models to power voice agents that don't make you want to throw your phone. Real-time, reliable, and surprisingly capable.
OpenAI's new Advanced Account Security brings passkey auth, hardware-backed recovery, and granular admin controls. It's the most thoughtful enterprise security rollout we've seen from an AI lab.
Sam Altman's five guiding principles for AGI sound noble on paper, but the gap between aspiration and execution keeps widening. Let's examine what they promise and what they deliver.