#voice-ai

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2 posts

Travelers' AI claim assistant hits 90% completion—but what are we actually measuring?

OpenAI touts a 90% completion rate for Travelers' autonomous voice assistant. The real story is what that number obscures about enterprise AI deployment.

#voice-ai #enterprise-ai #openai #deployment #metrics

Parloa Is Building AI Call-Center Agents Customers Actually Want to Talk To

OpenAI's latest customer spotlight shows how Parloa is using GPT models to power voice agents that don't make you want to throw your phone. Real-time, reliable, and surprisingly capable.

#voice-ai #customer-service #openai #enterprise-ai #agents

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